5 December, 2016
Under general guidance of the Dispatch Supervisor and direction of the Chief of Police, the Public Safety Dispatchers are part of the Public Safety Communications Center. Our dedicated and highly trained professionals routinely offer life-saving medical instructions in addition to providing accurate public safety information.
The Public Safety Dispatchers are responsible for receiving and transmitting emergency and administrative messages to appropriate law enforcement, fire and medical personnel in the manner dictated by the state-mandated Emergency Medical Dispatch Protocol and department policy. The position requires utmost discretion, independent judgment, initiative and must operate within established mandated state and departmental guidelines and procedures. The Public Safety Dispatchers receive, have access to, and must maintain confidential information.
QUALIFICATIONS:
• High School diploma or GED
• Excellent vision and hearing accuracy and ability to process verbal information/direction in a concise manner
• Confidentiality, strong attention to detail, and superior customer service skills
• Two (2) years experience in emergency response communications or related field Preferred
• Considerable knowledge of street locations, buildings, and other significant areas of the community in order to minimize response time preferred
• E911, LEAPS, APCO Emergency Medical Dispatch, APCO PST1 Certifications Preferred
APPLICANTS:
To be considered for this vacancy, please complete the Application for Employment, found here, and submit to hr@hopkintonma.gov no later than 5:00 PM on Friday, December 16, 2016. You may also include a cover letter and resume; however, the Application for Employment is required. While the preferred method of application is through e-mail or online, applications will also be accepted via walk-in or mail at: Town Hall, Human Resources Department, 18 Main Street, Hopkinton, MA 01748. The Town of Hopkinton is an equal opportunity employer and encourages diversity.
