10 October, 2023
Town Manager Norman Khumalo, Department of Public Works Director Kerry Reed, and Water & Sewer Director Eric Carty wish to update the community about ongoing efforts to address reports of discolored water.
The Town believes the discoloration is being caused by higher-than-expected demand and inconsistent water flow, which can stir up naturally occurring sediment such as iron and manganese. Though discolored, the water is safe to drink.
Town crews have been working around the clock to flush fire hydrants and examine pump stations to minimize these issues.
Recent issues were exacerbated by a power outage at the Town of Ashland’s Water Treatment Plant, causing pumps to turn on and off rapidly and reversing flow directions.
Members of the Town’s Emergency Management Group met with engineers on Friday morning to address this issue, and are developing an extensive flushing program and a more permanent solution. The Town will announce details of this plan as they become available.
Residents are advised to run water from a high-volume faucet, such as a bathtub, to reduce or eliminate discoloration. Residents also should check the water before doing laundry as clothing may be damaged.
Residents are highly encouraged to sign up for email updates from the Water & Sewer Department at following link: https://docs.google.com/forms/d/e/1FAIpQLSdx7T-TW5GPW8BZfCpO-D8SE9inBxd…
